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Privacy Policy

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Last Updated: October 25, 2025

Sentinel Property Group (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information in connection with our real estate services in the State of Missouri, including property showings, leasing, sales, property management, and website use.

By accessing our website or engaging with our services, you agree to the terms of this Privacy Policy.

 
1. Information We Collect

We may collect the following categories of information:

A. Personal Identifying Information

  • Name

  • Email address

  • Telephone number

  • Mailing address

  • Date of birth (for tenant screening or identity verification)

  • Government-issued identification (as required for rental applications)

B. Financial and Application Information

  • Income verification documents

  • Rental history

  • Credit reports (collected through authorized screening partners)

  • Bank/payment details (for rent and deposit transactions)

Note: Credit and tenant screening are conducted only with your authorization, in compliance with the Fair Credit Reporting Act (FCRA).

C. Website & Device Information

  • IP address

  • Browser type

  • Usage data collected via cookies or similar tools

 
2. How We Use Your Information

We use your information to:

  • Process rental or purchase applications

  • Respond to property inquiries or tour requests

  • Prepare leases, contracts, and closing documents

  • Facilitate payments (e.g., rent, deposits, fees)

  • Conduct required identity and background checks

  • Send property-related communications

  • Improve website performance and customer experience

We may also send marketing or informational messages; you may opt out at any time.

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3. Sharing of Information

We may share your information with:

                                     Party                                                                           Purpose                                               

         Tenant Screening Providers                                           Credit, background, and rental history checks (FCRA compliant)

       

         Property Owners / Landlords                                         Application and tenancy decision-making

       

         Title Companies / Real Estate Professionals                When completing buying or selling transactions

         

         Service and Maintenance Vendors                                To complete repair or service requests

         

         Legal or Regulatory Authorities                                      If required by law or for fraud prevention

         

         We do not sell personal information to third parties.

 
4. Cookies & Website Tracking

We use cookies and similar technologies to:

  • Operate and secure the website

  • Understand browsing activity

  • Improve site performance

You can manage or disable cookies in your browser settings.

 
5. Data Storage & Security

We use reasonable administrative, physical, and technical safeguards to protect personal data.
However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

 
6. Missouri Consumer Privacy & Legal Rights

While Missouri does not have a statewide consumer privacy statute like California’s CCPA, residents are protected under the Missouri Merchandising Practices Act (MMPA), which prohibits unfair or deceptive practices.

You may request to:

  • Access the personal information we maintain about you

  • Request corrections to your information

  • Request deletion of certain data, subject to legal and contractual retention requirements

To submit a request:
Email: [Insert Contact Email]
Phone: [Insert Business Phone]

 
7. Data Retention Policy

We retain data:

  • For the duration of tenancy or client relationship

  • As required by Missouri real estate record-keeping laws

  • As necessary to comply with tax, accounting, and legal obligations

Typical document retention in Missouri real estate is at least 3–7 years, depending on record type.

 
8. Children’s Privacy

Our services are not directed to individuals under 18.
We do not knowingly collect data from children.

 
9. Policy Updates

We may update this Privacy Policy periodically.
Any revisions will be posted with a new “Last Updated” date.

 
10. Contact Information

For privacy inquiries, please contact:

Sentinel Property Group
Address: PO Box 1143

Email: Elaine@SentinelPropertySTL.com
Phone: 314-504-1066

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